FAQ
Q. Do you sell any other medical products beside what’s listed in your online store?
A. Yes. Sécuritravail is a division of EMRN, a full service emergency medical supplier. We carry thousands of products from all over the world. Contact us for any of your needs.
Q. What if I want a custom first-aid kit, can you make it for me?
A. Vary gladly. In fact we do it all the time for all types of institutions. Just contact us with your requirements.
Q. Is it really a law that all workplaces need to have a first-aid kit on premises?
A. Yes. You can check it out here.
Q. What about replenishing the first-aid kit?
A. The law requires that all kits must be checked once in 3 months.
Q. Do you sell individual products for replenishment?
A. Yes, we do so here.
Q. Do I always have to pay upfront?
A. You can actually buy in the conventional business way but it will require you to open an account with EMRN. Please contact us.
Q. What type of payments do you accept?
A. We use PayPal to process all online orders. With PayPal you can pay with all popular credit cards as well as straight from your bank account. There is no need to register with PayPal to use a credit card.
Q. Why Paypal?
A. PayPal is world renowned for their security measures. When you buy trough PayPal they don’t share your financial information, not even with the merchant. PayPal also guarantees your purchase and they will always be on your side in case of a dispute. To learn more about PayPal click here.
Q. How much do you charge for shipping?
A. A flat rate of $12.95 for all of Canada regardless of quantity. Please note that we reserve the right to review the shipping cost when shipping to remote areas.
Q. How long does it take for my order to arrive?
A. We usually process orders within 48 hours and ship them through Purolator or Canada Post. Depending on your location, you should receive your order within a few business days.